Safety features
Face masks for guests available
Thermometers for guests provided by property
Access to healthcare professionals
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Bathroom
Private bathroom
Toilet paper
Towels
Bidet
Slippers
Toilet
Hairdryer
Safety & security
Fire extinguishers
Smoke alarms
Security alarm
24-hour security
Safe
Key access
Cleanliness & disinfection
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Guests have the option to cancel any cleaning services for their accommodation during their stay
Use of cleaning chemicals that are effective against coronavirus
General
Air conditioning
Heating
Non-smoking rooms
Smoke-free property
Room amenities
Socket near the bed
Clothes rack
Drying rack for clothing
Tatami (traditional Japanese flooring)
View
Mountain view
View
Lake view
Services
24-hour front desk
Concierge
Fax/Photocopying
Spa
Public Bath
Massage chair
Bedroom
Linens
Wardrobe or closet
Kitchen
Electric kettle
Refrigerator
Physical distancing
Physical distancing rules followed
Cashless payment available
Front Desk Services
Invoice provided
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Accessibility
Entire unit located on ground floor